Privacy policy

SIA „4×4 Tour Experts” Personal Data Processing and Protection Policy

Effective from 01.06.2020.

SIA 4×4 Tour Experts (Reg. No. 44103132251, legal address Meistaru Street 4-5, Riga, LV-1050) implements a privacy policy regarding the protection of personal data, based on the European Parliament and Council Decision of 27 April 2016. General Data Protection Regulation (EU) No 2016/679 on the protection of individuals with regard to the processing of personal data.
SIA 4×4 Tour Experts, within its competence, assumes responsibility for the protection of personal privacy. This document describes guidelines for how and why SIA 4×4 Tour Experts processes customer data

  1. Protection of personal data.
    1.1. Personal data is any type of information that is directly or indirectly related to the provision of SIA “4×4 Tour Experts” services to a natural person (hereinafter – the Client) in person or on the Internet.
    1.2. Processing is any operation performed on the processing of customer data (including collection, registration, storage, etc.).
    1.3. SIA 4×4 Tour Experts uses and collects customer data only for the purpose of implementing the following objectives, as well as to improve the quality of services provided.

Personal data is collected and compiled in order to:

  • Fulfill orders
  • for making payments on the Internet
  • provide the customer with information about the services or products provided by SIA “4×4 Tour Experts”;
  • prepare anonymous statistics to improve the website;
  • analyze and better understand customer needs when enabling better and more complete development of new products and services, as well as for marketing communication purposes.

1.4. SIA “4×4 Tour Experts” performs only the processing of personal data to which the customer has voluntarily agreed, or which is performed on the basis of contractual relations, the laws and regulations in force and binding in the Republic of Latvia, as well as to protect SIA “4×4 Tour Experts” legitimate interests.
1.5. SIA “4×4 Tour Experts” is responsible for the processing and storage of customer data, reg. No. 44103132251, legal address 4-5 Meistaru Street, Riga, Latvia, LV-1050. If you have any questions about the processing of your personal data, please send an e-mail to info@selfdrivelatvia.com.
1.6. Personal data can be accessed only by duly authorized and reliable employees of SIA “4×4 Tour Experts”.
1.7. SIA “4×4 Tour Experts” may attract authorized processors for customer data processing. In such cases, SIA “4×4 Tour Experts” requires data controllers to agree on appropriate security measures for data protection.

2. Types of customer data, their storage time
2.1. SIA “4×4 Tour Experts” customer data can be obtained in the Internet environment from the website selfdrivelatvia.com, as well as at the venues of events organized by SIA “4×4 Tour Experts”.
2.1.1. When purchasing a product on the website – name, surname, telephone number, e-mail address
2.1.2. When subscribing to SIA “4×4 Tour Experts” news on the website to private e-mail selfdrivelatvia.com – name, surname, telephone number, e-mail address.
2.1.3. When participating in the event, you can ask for the following data – name, surname, personal identification number, telephone number, e-mail address, car registration information and other necessary data. technical characteristics.
2.2. Customer data will be stored and processed for as long as the customer wishes to receive information about other events, services and products offered by SIA “4×4 Tour Experts” or recognized in some way as significant.

3. Customer rights
3.1. The customer has the right to request a copy of his personal data at any time, to check the correctness of the stored information, to correct and / or update this information, or to request the complete deletion of all personal information.
3.2. If the Client wishes to access, delete or correct his personal information, please contact us by sending an application to the e-mail address info@selfdrivelatvia.com.
3.3. In case of claims and other issues related to data processing and to be resolved, write to the association SIA “4×4 Tour Experts” (e-mail: info@selfdrivelatvia.com).

4. Cookie management
4.1. We would like to inform you that the website selfdrivelatvia.com uses cookies. By continuing to use this website, you agree that we will collect and use data about your visit to the website.
“Cookies” are small text files that the website stores on your computer or mobile device when you visit the website. They allow the server to collect information from your browser, so you don’t always have to re-enter data when you return to a website or move from one page to another. Cookies can remember your settings as well as improve user convenience. More information on how cookies work is available at www.allaboutcookies.org.
4.2. On the website selfdrivelatvia.com, cookies are used to improve the quality of the services offered and to improve the experience of visiting the customer’s websites: to identify new or previous customers; remember the choices you made (such as your username, language, etc.) and provide enhanced, more personalized options; remember if you have already provided answers to the pop-up survey (so you are not asked to do it again); remember whether or not the customer has consented to the use of our cookies on this website; anonymously compile statistics on how and what articles the customer searched for; to help measure the effectiveness of advertising campaigns, etc..
4.3. Enabling cookies is not required to perform key functions on a website, but it provides a better browsing experience for the customer. The customer can delete or block cookies at any time.
4.4. Other information related to cookies is not used to personally identify the customer, and the collected data is stored under our control. Such cookies are used only for the purposes described above.

5. Contact information
5.1. In case of questions, please contact SIA “4×4 Tour Experts”, moreover, customers as individuals can also request to exercise the data subject’s rights and submit claims regarding the use of Personal Data by contacting SIA “4×4 Tour Experts” by e-mail info@selfdrivelatvia.com or by calling +37129424541.
5.2. SIA “4×4 Tour Experts” may make changes to this Privacy Policy at its sole discretion when necessary. If such changes are introduced, they shall take effect for the customer within 30 days of their announcement.